Branner Consulting, LLC Blog

Small Business Operations Management and Process Improvement Information Source

References

 

 

 

 

Branner Consulting, LLC

We have listed some great references and resources we have used over the years. Send us an email if you want to add to our list!

References:

  • Pande, S. Peter, Neuman, P. Robert, Cavanagh, R. Roland. The Six Sigma Way Team Fieldbook An Implementation Guide for Process Improvement Teams: McGraw-Hill, 2002
  • The Lean Pocket Guide XL Tools for the Elimination of Waste: MCS Media, Inc., 2006
  • The Black Belt Memory Jogger: Goal/QPC and Six Sigma Academy, 2002
  • Montgomery, C. Douglas. Introduction to Statistical Quality Control: John Wiley & Sons, Inc. 2001
  • Damelio, Robert. The Basics of Process Mapping 2nd Edition: CRC Press, 2011
  • Frost, Dr. Bob. Designing Metrics, Crafting balanced measures for managing performance: Measurement International, 2007
  • Improving Business Processes, Expert Solutions to Everyday Challenges: Harvard Business Review Press, 2010

Resources: