Small Business Owners, HAPPY NEW YEAR!
In 2020, Branner Consulting LLC will celebrate 12 years of service to the small business community!
It’s a new year, a new decade, a fresh start, and a vow to do better than the previous year.
A great way to get started is to understand your key business processes and how improving those processes will help you achieve your goals.
We recommend starting with identifying your top 3 business processes.
Once you have identified your key processes, develop key performance indicators for those processes, review your baseline data from 2019, and then use this data to set goals and improve those processes for 2020.
Here are examples of the top three business processes improved across many organizations, regardless of industry!
- Customer relationship management (CRM) process
CRM 101: What is CRM? By Salesforce.com
- Payments process
Payment Processing 101: Learn how your money gets to you. By PayPal
- Operations management process
What is operations? And Why Does My Business Need It? By OnDeck
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Branner Consulting, LLC can help you identify, document, measure, monitor, and improve your key business operations processes. Our signature service is performing Business Operations Reviews for small businesses. Using thought leadership and innovative cross-industry analysis, our team evaluates the current state of the client’s day to day operations to determine opportunities for improvement.