Small business owners, stop now before you make the fundamental mistake of creating a “Quality Department”.

Don’t do it.

Quality is not just a department.

Quality is everyone’s job and should be the focus of every department, every function, every product, every process, and every person in your organization, business, or company.

The key is to make quality, process improvement, key performance measurements, and quality control part of the culture.

Kick off February of 2016 identifying all the ways you can make quality a part of every aspect of your business operations!


Branner Consulting, LLC can help you identify, document, measure, monitor, and improve your key business operations processes. Our signature service is performing Business Operations Reviews for small businesses. Contact us today to get started. Using thought leadership and industry specific benchmarking, our team evaluates the current state of client’s day to day operations to determine best practices, lessons learned, and opportunities for business process improvements. We help you identify potential problems and help you solve them!